Service
AI chatbots on the official WhatsApp Business Cloud API that answer, qualify and serve customers 24/7 — and hand over to your team when it matters.
Replies are automated — fixed menus plus AI-generated answers.
A WhatsApp chatbot is software connected to the official WhatsApp Business Cloud API that automatically replies to customers on WhatsApp — answering questions, collecting details, taking orders or bookings and sending updates — while passing complex conversations to a human.
The problem
Most enquiries arrive on WhatsApp, often after hours. Manual replies don't scale, and slow answers send customers to competitors.
Our solution
We set up the WhatsApp Business Cloud API properly and build a chatbot that handles routine conversations instantly, so your team can focus on the ones that need a person.
Business verification, display name, number onboarding and message templates on Meta's WhatsApp Business Cloud API.
Answers grounded in your own catalogue, prices and policies, with clear limits on what it may say.
Interactive menus, lists and buttons to browse, book appointments, place orders and share payment links.
The bot recognises when to pass a chat to your team, with the full conversation history attached.
Approved template messages for order updates, reminders and opt-in offers, sent within WhatsApp's rules.
Leads and orders flow straight into your CRM, sheet or app instead of being copied by hand.
Process
The same five steps on every project, tailored to this service.
We review your common questions, conversation flows and the systems the bot must talk to.
Conversation flows, tone of voice, handover rules and message templates designed and approved with you.
API onboarding, bot development, knowledge base setup and integrations on a test number first.
Template approval, go-live on your business number and a close watch on the first conversations.
Monthly review of real conversations to improve answers, add flows and measure response times.
Tech stack
Deliverables
Our work
WhatsApp Chatbot & Cloud API projects we’ve built for our clients, shown with their permission.
01 · Laundry services
WhatsApp chatbot for a subscription laundry
A WhatsApp chatbot for a subscription laundry service — customers book a service, schedule a pickup, compare three plans and choose from eight services without leaving WhatsApp.
02 · Healthcare
WhatsApp chatbot for 24x7 health assistance
A WhatsApp chatbot for a 24x7 health-assistance service, connected to its app’s backend — OTP sign-in, member registration, family members, health cards and pharmacy, all inside WhatsApp.
03 · Laundry & dry cleaning
WhatsApp chatbot for a laundry service
A WhatsApp chatbot that greets customers with the current offer, shares per-kg and per-item prices, and lays out standard and express delivery for laundry, dry cleaning and steam iron.
FAQ
The free WhatsApp Business app is meant for one phone and manual replies. The WhatsApp Business Cloud API, provided by Meta, lets software send and receive messages, so you can run chatbots, connect several team members and automate notifications on one verified number.
Yes, when it uses the official WhatsApp Business Platform, follows Meta's commerce and messaging policies, sends business-initiated messages only through approved templates and contacts people who have opted in. We set it up that way.
Meta charges per message or conversation depending on its category and the customer's country, and the pricing model changes from time to time. We explain the current Meta pricing for your use case before you start; our build and support fees are separate.
Yes. AI chatbots can understand and reply in Telugu, Hindi and other Indian languages; we test the answers in each language you choose before going live.
It says so honestly and hands the chat to a person on your team, instead of guessing. You decide which topics always go to a human.
Related
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Fast, search-friendly websites and online stores that load in a blink, rank well and turn visitors into enquiries and orders.
Turn scattered business data into clear dashboards and AI-driven insights, so decisions are based on numbers you trust.
Start a project
Tell us where you want your business to be. We’ll reply with honest advice and a clear plan — no obligation.
